Privacy policy

PRIVACY POLICY

This Privacy Policy describes how Design & Divine collects, uses, and discloses your personal information when you visit or make a purchase from our website.

Collecting Personal Information

When you visit our site, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information.”

See the list below for details on what we collect and why:

Device Information

  • Examples of Personal Information collected: browser version, IP address, time zone, cookies, pages or products viewed, search terms, and how you interact with the site.

  • Purpose of collection: to load the site accurately for you and to perform analytics to optimize our site.

  • Source of collection: automatically collected through cookies, log files, web beacons, tags, or pixels.

  • Disclosure for business purposes: shared with our processor Shopify.

Order Information

  • Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

  • Purpose of collection: to provide products to you to fulfill our contract, process payment information, arrange shipping, provide invoices and/or order confirmations, communicate with you, screen orders for potential risk or fraud, and—when in line with your preferences—send you information or marketing about our products.

  • Source of collection: collected directly from you.

  • Disclosure for business purposes: shared with Shopify, Facebook, Klarna, Stripe, Oberlo, and AliExpress.

Customer Support Information

  • Examples of Personal Information collected: same as above.

  • Purpose of collection: to provide customer support.

  • Source of collection: collected directly from you.

Minors

The website is not intended for individuals under the age of 18.
We do not knowingly collect Personal Information from children.
If you believe your child has provided us with Personal Information, please contact us so we can delete it.

Sharing Personal Information

We share your Personal Information with service providers to help us deliver our services and fulfill our contracts with you, as described above.

For example:

  • We use Shopify to power our online store. You can read more about how Shopify handles Personal Information here:
    https://www.shopify.com/legal/privacy

  • We may share Personal Information to comply with applicable laws, respond to subpoenas, search warrants, or other lawful requests, or otherwise protect our rights.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

  • We use Facebook Ads to reach customers and analyze data.

  • We also use TikTok Ads for marketing purposes.

To learn more about how targeted advertising works, visit:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising via:

You may also opt out of certain services here:
http://optout.aboutads.info/

Using Personal Information

We use your Personal Information to provide our services to you, including offering products, processing payments, shipping your order, and communicating with you regarding new products or offers.

Legal Basis (GDPR)

If you reside in the European Economic Area (“EEA”), we process your Personal Information under the following legal bases:

  • Your consent

  • The performance of a contract with you

  • Compliance with legal obligations

  • To protect your vital interests

  • To perform a task carried out in the public interest

  • For our legitimate interests, which do not override your fundamental rights and freedoms

Retention

When you place an order through our website, we retain your Personal Information unless and until you request deletion.
For more information on your rights, see the “Your Rights” section below.

Automated Decision-Making

If you reside in the EEA, you have the right to object to processing based solely on automated decision-making (including profiling), where such decision-making has a legal effect or otherwise significantly affects you.

We do not engage in fully automated decision-making that has a significant legal impact on customers.

Shopify uses limited automated decision-making to prevent fraud that does not significantly affect you.

Examples:

  • Temporary denial lists of IP addresses associated with failed transactions (kept for a few days)

  • Temporary denial lists of credit cards associated with failed payments (kept for a few days)

Your Rights (GDPR)

If you reside in the EEA, you have the right to:

  • Access the Personal Information we hold about you

  • Request that your information be corrected, updated, or deleted

  • Request data portability to another service

  • Object to certain processing activities

To exercise these rights, please contact us at: e-lashmagic@outlook.com.

Your information is first processed in Ireland, then transferred outside of Europe for storage and further processing, including to Canada and the United States.
For more details on how Shopify ensures GDPR compliance, see:
https://help.shopify.com/en/manual/your-account/privacy/GDPR

Cookies

A cookie is a small piece of data downloaded to your device when you visit our site.
We use various cookies, including functional, performance, marketing, and social media cookies.

Cookies improve your browsing experience by remembering your settings and preferences.

We use the following cookies to optimize your experience:

Necessary Cookies

(Examples: _ab, _secure_session_id, cart, cart_sig, checkout_token, secret, storefront_digest, _shopify_u)

Analytics & Reporting Cookies

(Examples: _tracking_consent, _landing_page, _orig_referrer, _s, _shopify_s, _shopify_sa_p, _shopify_sa_t, _shopify_y, _y)

Cookies remain for different periods depending on whether they are “session” or “persistent” cookies.
Most of our cookies are persistent and last between 30 minutes and 2 years.

You can control cookies through your browser settings.
Learn more at: www.allaboutcookies.org

Blocking cookies may limit some site functionality.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal or regulatory reasons.

Contact

For more information, questions, or to submit a complaint, please contact us at:
info@designanddivine.com

Last updated: 2025-10-20